NetQuest Solutions Sdn Bhd, 2-08, Scott Garden, Jalan Kelang Lama, 58000 Kuala Lumpur, Malaysia
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The National Covid-19 vaccination hotline was an urgent requirement by the Ministry of Science and Ministry of Health in order to effectively roll out the vaccines. NetQuest developed the entire communications management system that integrated the government’s back-end services with multiple communication channels (inbound & outbound voice call, SMS notifications & reminders and automated voice calls) together with dashboard reporting.
Category
Custom Software DevelopmentClient
RedBerry Contact Centre Sdn Bhd (Ministry of Science, Technology and Innovation)